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State Farm® Insurance Agent

Caroline Pistole

Office Hours

Mon-Fri 9:00am to 5:00pm

After Hours by Appointment

Address

4115 Mallory Lane
Suite 100
Franklin, TN 37067-2802

Across from Centennial High School

Would you like to create a personalized quote?

Would you like to create a personalized quote?

Office Info

Office Hours

Mon-Fri 9:00am to 5:00pm

After Hours by Appointment

Address

4115 Mallory Lane
Suite 100
Franklin, TN 37067-2802

Location Details

  • No steps/stairs

Languages

English, Spanish, French

Welcome to the Caroline Pistole State Farm Agent office! Since opening my office in 1990, I have been honored to serve Franklin, Brentwood, and all of Middle Tennessee with personalized insurance service. With over 36 years of experience, I know that insurance is more than just coverage—it’s about protecting the people and things that matter most.

You can get an insurance quote anywhere, but what people truly need is counsel on their insurance program. That’s exactly what my experienced team and I do, helping customers make informed decisions that fit their needs. Whether you are looking for Auto, Home, Life, Renters, Condo, Business, Motorcycle, Boat, or Recreational Vehicle Insurance, we are here to provide clarity, guidance, and exceptional service. We also offer Pet Insurance to help care for your furry family members. Our office also helps our customers in preparing for their financial future.

Beyond insurance, a strong sense of community has always been important to me. My oldest daughter, Elizabeth, was inspired by her younger sister, Natalie, who has Down syndrome, to create The Dancing Divas and Dudes, a nationally recognized dance team for individuals with special needs. I am proud to serve as a board member for this incredible organization, which empowers individuals to gain confidence, friendships, and opportunities through dance. Our office is also a proud supporter of BestBuddies, a nonprofit that promotes inclusion and lifelong friendships for people with disabilities.

My family and I have called Franklin home for over 20 years, and I wouldn’t want to be anywhere else. My husband, a retired UPS pilot, and I have raised three wonderful children here. My son, a dedicated and driven student, earned the prestigious rank of Eagle Scout and is now in college, continuing to build on the leadership skills he developed through scouting. Elizabeth plays a key role in our office as the office manager, making sure our customers receive outstanding service. Watching my kids grow and pursue their passions—whether through education, advocacy, or new opportunities—has been one of the greatest joys of my life.

At the Caroline Pistole State Farm Agent office, we believe in building lasting relationships, providing outstanding service, and making insurance simple. If you are looking for a team that truly cares, call, click, or stop by today. We look forward to serving you!

Frequently Asked Questions (FAQ)

Q: What's an effective way to get car insurance quotes?

A: Getting car insurance quotes is simple—you can start online, over the phone, or by working with a local agent. Quotes are typically based on factors like your vehicle, driving history, and coverage preferences, helping you explore options that fit your needs. Caroline works with Franklin residents to find coverage that fits.

Q: How quickly can car insurance coverage start?

A: In many cases, coverage can start the same day you decide to move forward. We can help you get set up quickly so you're covered and ready to go. Connect with Caroline for insurance guidance in Franklin.

Q: What coverage is required when leasing a car?

A: Leased vehicles typically require more coverage than the state minimums. In addition to liability insurance, leasing companies usually require comprehensive and collision coverage, and you may need to list the leasing company on your policy as an additional insured or loss payee. In Franklin, you can count on Caroline for personalized service.

Q: What kinds of things does renters insurance protect?

A: Renters insurance helps protect the things you own if something unexpected happens. It can help cover personal belongings if they're damaged or stolen, provide personal liability protection if someone is injured, and help with additional living expenses if you're unable to stay in your home due to a covered loss. Caroline, your local State Farm agent in Franklin, TN, is here to help.

Q: What does home insurance cover?

A: Homeowners insurance can help protect your home, your personal belongings, and your finances. It typically includes coverage for the structure of your home, your belongings, liability protection, and additional living expenses if your home becomes uninhabitable due to a covered loss. Caroline is here to help your Franklin household feel covered.

Q: What is life insurance?

A: Life insurance helps provide financial support to your beneficiaries and can help cover expenses like debts, living costs, or future needs. Looking for coverage? Talk with Caroline about your options in Franklin.

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Investment Services, Annuities

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Our mission is to make a positive difference in the lives of our customers by protecting what matters most, delivering exceptional service, and building lasting relationships. We are committed to putting people first, simplifying insurance, and making a meaningful impact in the communities we serve.

Why Choose Us

With over 36 years of experience in the insurance industry and an agency proudly serving our community since 1990, I believe insurance is about much more than policies, it's about people, relationships, and protecting what matters most. My team and I take the time to understand your individual needs, provide personalized guidance, and help you make informed decisions about your coverage. Whether you're protecting your home, vehicles, family, business, or planning for your financial future, our goal is to make insurance simple while delivering exceptional service every step of the way.

Having lived and raised my family in this community for over 20 years, giving back and making a difference are especially important to me. Inspired by my younger daughter's journey, I am actively involved with organizations that create opportunities, build confidence, and foster meaningful connections for individuals with special needs.

That same passion for people and relationships carries into our agency every day. With my own daughter serving as our office manager, we are proud to be a family-oriented agency that values personal connections, community involvement, and going above and beyond for our customers. Across all three of our locations, our mission remains the same: to protect what matters most, build lasting relationships, and make a positive difference in the lives of those we serve.

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With over 120 years of combined experience, our team brings unmatched expertise, personalized service, and a deep-rooted commitment to protecting what matters most. For more than 35 years, we've proudly served families and businesses across Tennessee, Alabama, Kentucky, North Carolina, and Georgia—building lasting relationships through integrity, reliability, and results. Whether you're organizing your future plans or protecting your present, our seasoned professionals are here to guide you every step of the way.