State Farm® Insurance Agent Caroline Pistole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sherry Dean
August 31, 2024
"Great customer service from Ela ! She has always expertly handled submitting a claim or just answering a simple insurance question with personalized service! Caroline Pistole's office is the best !"
"We truly appreciate your kind words about Ela and our team's customer service. We're lucky to have someone on our team like Ela who has over 50 years of experience. If you ever have more questions or need assistance with claims or insurance inquiries, don't hesitate to reach out. "
Zane Gannon
August 22, 2024
"Isla is the BEST insurance worker I have ever had the pleasure of working with! She is always completely attentive to whatever issue or concern I have, and always delivers. Press 4 for Isla!"
"Thank you Zane!!! We appreciate your business! So glad we could serve you!"
Christopher Powers
August 13, 2024
"My mother has been a policy holder with Caroline for decades now [it seems]. When deciding to change my own insurance, going with State Farm seemed like a 'no brainer'. Turner Hasty was extremely helpful and expeditious in getting that done."
"Chris, we are so glad to have you in our agency here at State Farm! We appreciate your business and look forward to serving you for years to come. Thank you for trusting us with your insurance needs!"
Kim McLean
August 6, 2024
"I have been with Caroline and her team for over a decade. This team has been supportive, kind, accommodating and effective all along the way. SO MUCH life has happened, and they've consistently helped me navigate my way through many situations and planning. I have both personal and business policies with this group. Highly recommend. - Rev. Dr. Kim McLean"
"Thank you SO much for these kind words! I appreciate your loyalty to our team, and our mission is to help our clients manage the risks of everyday life and realize their dreams. We will always try to meet your needs and exceed your expectations in every way! "
ed scholl
August 2, 2024
"I spoke with Turner at the State Farm office. The agent was knowledgeable and professional helping me solve my motorcycle insurance issues. I got a much better rate with State Farm than the company that I’ve been with for 18 yrs. Thanks Turner for your help in getting my insurance back to a rate that is acceptable and reasonable!"
"Thank you for sharing your experience with our office. We appreciate your business and look forward to serving you."
G G
June 14, 2024
"Cindi Evans is absolutely fantastic to work with. She is so responsive and extra helpful. She answers my questions swiftly and will look into things to clarify, resolve, or assist. Plus, she's incredibly kind in the process."
"Hello! We are so grateful to have your business and are lucky to have an outstanding team member like Cindi! Thank you for sharing your experience with us! It is a pleasure to serve you."
Tracy Jackson
June 11, 2024
"They are just like the logo. Like a good neighbor State Farm is there. Very professional and patient. ❤️❤️"
"Thank you for trusting us with your business and taking the time to share your experience! we always try to hold true to our core values!"
Angela Garcia
May 22, 2024
"We will never leave this State Farm agency because of the service provided to us by Ela Caldwell. She is the epitome of what every agent should be like. We appreciate that she is proactive with us and that she also will shoot us straight on policies that we need and more importantly, what we don't need. We trust her immensely and think the absolute world of her! Thank you, Ela, for being the best and caring so much about us! We appreciate you!"
"Angela, thank you so much for taking time out of your day to share your experience with us! We truly appreciate your business and are honored that you trust us with protecting you and your family. We truly want each person to have the exact coverage that the need. Insurance is not one size fits all and we are glad you allowed us to help tailor everything to your needs. We are lucky to have someone like Ela on our team!"
kyle b
May 10, 2024
"Turner did a great job helping me save about $70 a month compared to previous insurer."
"Kyle, thank you for taking time to share your positive experience. We are so glad to hear we were able to save you money. We are glad to have you as a valued customer!"
Nicholas Grizzell
May 4, 2024
"The team over at Caroline Pistole's office are a step above the rest! I've had nothing but excellent experiences each time I've work with the SF team. In particular, Dana Lisowski provides unparalleled support throughout my claims process and she's always happy to help with any questions I might have. I highly recommend this team if you're looking for a new insurance provider!"
"Thank you for sharing your positive experience with our office! Being readily available to answer any questions is something we know is important when you trust us with the protection of you and your loved ones. We appreciate your recommendation and hope that others looking for a new insurance provider will consider reaching out to us too! Thank you!"
Dave Reynolds
April 26, 2024
"Ela Caldwell has always been great to us. i recently had problems with my truck and ela took care of everything. she's a true asset to state farm. from dave tardelli"
"Dave, thank you for taking the time to share your experience with us! We are truly fortunate to have someone as knowledgeable and experienced as Ela. We are sorry you had problems with your car but are grateful our team could be there to help! Thank you for being a valued customer!"
Tish Householder
April 20, 2024
"Great experience with Turner Hasty! He was able to get me a great quote for the coverage I need! Highly recommend!"
"Thank you so much for letting us know about your experience with our team! We strive to understand your needs and give you the best coverage at the best price!"
Joe Cooneye
January 23, 2024
"I have been with State Farm for years. My agent is Caroline Pistole. I have always dealt with Mrs Ela Caldwell with all my policies. She is absolutely the best. I don't know what would without her help"
"Thank you so much for sharing your experience. We greatly appreciate your business!"
Italy DaVinci
January 18, 2024
"I highly recommend this branch . Dean is the best insurance agent ever . He is extremely attentive, knowledgeable and always going beyond to help you out . He definitely treats you like family and listen to your needs not just trying to sell you products you don’t need . I highly recommend you guys reach out and ask for Dean . Once again he is the best at what he does and knows his stuff ."
"Italy, thank you for your time and detail of sharing your experience with our team member, Dean! We are so grateful to have a team that prioritizes what is best for YOU! We appreciate your business."
Joseph M
January 9, 2024
"I switched to State Farm for my Auto and Renters Insurance last year and had an excellent experience with Natalie! I received a quote quickly, and soon started saving money. I really appreciated the attention and solid customer service I received."
"Thank you so much for sharing your experience with us! We desire to exceed your expectations and look forward to serving you for a long time!"
Alyssa Kennedy
January 8, 2024
"Called for a quote but they needed to call me back to get my information. They had me get a call from an agent who wasn't particularly nice. She was supposed to send me a quote but vaguely expressed being unable to do so then recommended I stay with my current insurer."
"Thank you for taking the time to share your experience with our business. We deeply regret that your interaction with our team did not meet the high standards of courtesy and professionalism we are committed to. Please accept our sincerest apologies for any inconvenience this may have caused you. Regarding the insurance quote, it's unfortunate that we were unable to provide one in your case. This decision is based on specific eligibility criteria that we must adhere to. While we strive to serve a broad range of clients, there are instances where we are unable to extend our services. We appreciate your understanding in this matter and the recommendation to stay with your current insurer was made with your best interest in mind. We are grateful for your feedback and will certainly address this internally to better our services. If there's anything more we can do to assist you, please do not hesitate to reach out to us. We are committed to ensuring a positive experience for everyone and hope to have the opportunity to better serve you in the future."
Jennifer Nations
December 19, 2023
"Cindi Evans is absolutely wonderful! When I have urgent questions she is prompt to respond and makes me feel that my questions are just as important to her as to me. She is incredibly knowledgeable and her clients best interest is always her top priority!"
"Thank you so much for letting us know about your experience. Meeting and exceeding your expectations is important to us. We greatly appreciate your business."
Darrell Finnen
December 4, 2023
"It is a wonderful thing to have good friends in the world of insurance. To work with people who look out for our interest with the same effort as if were for their own. Ela Mae did a fantastic job looking for all the possible solutions to our home and car insurance needs. Ela Mae really knows the world of insurance and does a great job of matching our needs with the proper insurance. Thanks to Caroline, Ela Mae and her team."
"Darrell, thank you for letting us know how pleased you are with your experience! We consider our clients like family! "
Mercer Gary
November 13, 2023
"Jake Randolph was so helpful! He explained my options to me and helped me figure out the best path. I’ll definitely be coming back because of him."
"Great to hear! We are happy to help you with your insurance program! Thank you!"
David Mcgee
November 9, 2023
"My "need to go to," for great service is Ela Caldwell with Caroline Pistole State Farm. She has faithfully taken care of all my insurance services and needs for more than 20 years. I would be lost otherwise. Thank you, Ela!!!"
"Thank you David! We agree that Ela is a star! "
Diane F
November 3, 2023
"We have been with State Farm for over 20 years! And, I wouldn’t trust any other company to insure my home, car, and personal property. They have fantastic customer support!!!"
"Thank you Diane! We appreciate your business!"
Stacey Guerrero
November 1, 2023
"I recently moved to Tennessee and was shopping around for new insurance. Jake was super helpful and made the process very easy for me. Definitely make sure to ask for him!"
"Thank you for your review! We're delighted to hear that Jake made your insurance shopping experience easy and pleasant. We'll be sure to commend him for his excellent assistance. If you have any more questions in the future, feel free to reach out. Welcome to Tennessee!"
Lilian Angel
October 31, 2023
"I spoke to Jake who assisted me and saved me alot of money on my policy so I took advantage of it and couldn't be happier. I would definitely recommend him to anyone. Make sure to ask for Jake."
"We're thrilled to hear that he was able to help you save money on your policy and that you're now a happy customer. Your recommendation means a lot to us, and we'll certainly pass along your kind words to Jake. If you ever have more questions or insurance needs in the future, don't hesitate to reach out. We're here to assist you and provide the best service possible. Thank you for choosing us!"
Francisco Meza
October 31, 2023
"Jake was the greatest! He save me money and had the greatest attitude, he definitely went above and beyond to help me get the best rate possible. I will definitely be recommending him to family and friends."
"Going above and beyond to secure the best rate is what we aim for, and it's wonderful to know that Jake delivered on that promise. Your recommendation to family and friends is greatly appreciated, and we're here to assist anyone you refer with the same level of dedication and care. Thank you for choosing Jake and our team for your insurance needs!"
molly orr
October 27, 2023
"I get to say I have Jake (Randolph) from State Farm as my agent! He was every bit as articulate, efficient, and helpful as the commercial Jake, AND he doubled my coverage for basically the same cost as my previous insurance provider. Highly recommend him as an agent!"
"We have to agree our Jake is just as good or better than "Jake from State Farm". Your recommendation is valued, and we're here to offer excellent service to those you refer. Thank you for choosing to trust us with your business!"