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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Connie J Donahue (CJ)

Connie J Donahue (CJ)

November 2, 2024

5  out of  5
rating by Connie J Donahue (CJ)
"Turner, a young man in the office assisted me in arranging insurance for both my auto and mobile home. It went very smoothly and he was very patient with me as I was in chaos at the time. I couldn’t be more pleased with the results and the efficiency with which he completed my policies."
We responded:
"Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Turner was able to assist you effectively. We strive to make life easier especially in our customers' busiest moments! We’re glad that you found the process smooth and efficient. Your satisfaction is our top priority, and it’s wonderful to know that we could help you arrange the insurance for your auto and mobile home to your liking. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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Maddie Hasty

October 22, 2024

5  out of  5
rating by Maddie Hasty
"Turner is AMAZING!!! He saved me money on my auto insurance and got me better coverage! Highly recommend."
We responded:
"Maddie, thank you for sharing your experience with us. It is our goal to provide value and protection to all of our customers!"
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George Mickey

October 16, 2024

5  out of  5
rating by George Mickey
"Had an amazing experience with Turner. He came highly recommended and he DID NOT disappoint!! Not only saved me time and effort but also did it an amazing rate!!!So grateful for the connections I’ve made today.GREAT JOB TURNER!!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Turner exceeded your expectations and provided you with an amazing experience. It’s always our goal to save our clients time and effort while finding them the best rates possible, and we’re glad Turner was able to do just that for you. We appreciate your kind words and recommendation. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We look forward to serving you again!"
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Alexandra Pierce

October 2, 2024

5  out of  5
rating by Alexandra Pierce
"I moved from out of state and needed to establish an insurance plan here in Tennessee. It was recommended I check out Caroline and her team. I had a great experience working with Turner! He was so helpful and quick with getting me started."
We responded:
"Alex, thank you for the awesome review! I appreciate it so much! We look forward to serving your needs a long time!"
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Shenica Richardson

September 18, 2024

5  out of  5
rating by Shenica Richardson
"He's a great agent, he's very professional, intelligent and patient. He also make this process easy with helping with the process on which plan to pick. He don't rush at all. And he does this so effortlessly. I love my personal agent so much and wouldn't want anyone else to handle my insurance business. He deserves a recognition trophy and public recognition. I would love to see if as a trainer to others as to learn how to treat people while handling business. Many blessings upon this nice young man. He handles all of our needs car insurance, business insurance and life insurance Have a great day The Fords"
We responded:
"Thank you so much for your incredible review! We are overjoyed to hear about your positive experience with our agent. It’s wonderful to know that his professionalism, intelligence, and patience made such a significant impact on your insurance journey. We truly believe in providing personalized service and ensuring our clients feel supported throughout the process, and it's gratifying to hear that he was able to do that for you. We appreciate your trust in us for your car, business, and life insurance needs, and we’re here for you whenever you need assistance. Wishing you many blessings as well!"
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Natalia Brickey

September 13, 2024

5  out of  5
rating by Natalia Brickey
"I highly recommend this office, where I had the pleasure of speaking with Turner Hasty, who demonstrated exceptional knowledge and courtesy by returning my call after hours, allowing me to discuss my needs at a convenient time. He expertly guided my boyfriend and me through the process of securing two separate policies without ever exhibiting pushiness or impatience. Thank you again Turner!"
We responded:
"Natalia, thank you for a glowing review! We sincerely appreciate your business and will continue to work hard to exceed your expectations!"
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Diane

September 13, 2024

5  out of  5
rating by Diane
"Ella is the best person. She has been our agent for years. We wouldn’t want to use anyone else. She is so efficient and really cares about her customers. I know if we ask anything from her she will get it done and we don’t need to follow up and make sure it’s done."
We responded:
"Thank you for your glowing review of Ela! We are grateful to have someone on our team that offers decades of insurance experience to our customers. Thank you for sharing your experience with us!"
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Chris Schaeffer

September 12, 2024

5  out of  5
rating by Chris Schaeffer
"Turner was very helpful and patient helping me set up new car insurance and life insurance policy. Saved me half the cost I was originally paying for car insurance! You will also receive an Amazon gift card for any referral after setting up a new policy!"
We responded:
"Chris- thank you for taking the time to share your experience with others. We strive to not only offer great value but also make sure you have exactly what you need. Thank you for trusting us with your business!"
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Deldner Bello

September 12, 2024

5  out of  5
rating by Deldner Bello
"My dad and I were there this morning and Natalie Lloyd took care of us. If you’re looking for a very good insurance agent, definitely go with her, SHE IS AMAZING! She answered every single question and even offered us coffee."
We responded:
"Thanks for stopping in and allowing us to assist you! We are happy to hear that your experience was positive with Natalie. We are always happy to help (and offer coffee :) )"
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Greg Timmons

September 6, 2024

5  out of  5
rating by Greg Timmons
"Total Pros. Highly recommend!"
We responded:
"We strive to be experts of our industry so you don't have to! Thanks for sharing your experience with us. "
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Garrett Wulff

September 5, 2024

5  out of  5
rating by Garrett Wulff
"Turner was awesome and state farm beat every other quote with better coverage. And it didn't take an hour to give my info. Great job Turner!"
We responded:
"We strive to not only offer a thorough experience but one that is time effective as well! Thank you for trusting us with your protection. We appreciate your business!"
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Matthew Callahan

September 4, 2024

5  out of  5
rating by Matthew Callahan
"Turner was awesome. He did a great job making sure that i got the best rate possible with better coverage than i had before. 30$ per month cheaper than my last policy with extra health insurance. Very friendly staff in general, and Turner made sure that everything was taken care of promptly and accurately."
We responded:
"Matthew, thank you for letting us know you had a great experience with our office! We appreciate your business and look forward to serving you for years to come!"
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Sherry Dean

August 31, 2024

5  out of  5
rating by Sherry Dean
"Great customer service from Ela ! She has always expertly handled submitting a claim or just answering a simple insurance question with personalized service! Caroline Pistole's office is the best !"
We responded:
"We truly appreciate your kind words about Ela and our team's customer service. We're lucky to have someone on our team like Ela who has over 50 years of experience. If you ever have more questions or need assistance with claims or insurance inquiries, don't hesitate to reach out. "
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Zane Gannon

August 22, 2024

5  out of  5
rating by Zane Gannon
"Isla is the BEST insurance worker I have ever had the pleasure of working with! She is always completely attentive to whatever issue or concern I have, and always delivers. Press 4 for Isla!"
We responded:
"Thank you Zane!!! We appreciate your business! So glad we could serve you!"
Profile photo of Christopher Powers

Christopher Powers

August 13, 2024

5  out of  5
rating by Christopher Powers
"My mother has been a policy holder with Caroline for decades now [it seems]. When deciding to change my own insurance, going with State Farm seemed like a 'no brainer'. Turner Hasty was extremely helpful and expeditious in getting that done."
We responded:
"Chris, we are so glad to have you in our agency here at State Farm! We appreciate your business and look forward to serving you for years to come. Thank you for trusting us with your insurance needs!"
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Kim McLean

August 6, 2024

5  out of  5
rating by Kim McLean
"I have been with Caroline and her team for over a decade. This team has been supportive, kind, accommodating and effective all along the way. SO MUCH life has happened, and they've consistently helped me navigate my way through many situations and planning. I have both personal and business policies with this group. Highly recommend. - Rev. Dr. Kim McLean"
We responded:
"Thank you SO much for these kind words! I appreciate your loyalty to our team, and our mission is to help our clients manage the risks of everyday life and realize their dreams. We will always try to meet your needs and exceed your expectations in every way! "
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ed scholl

August 2, 2024

5  out of  5
rating by ed scholl
"I spoke with Turner at the State Farm office. The agent was knowledgeable and professional helping me solve my motorcycle insurance issues. I got a much better rate with State Farm than the company that I’ve been with for 18 yrs. Thanks Turner for your help in getting my insurance back to a rate that is acceptable and reasonable!"
We responded:
"Thank you for sharing your experience with our office. We appreciate your business and look forward to serving you."
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G G

June 14, 2024

5  out of  5
rating by G G
"Cindi Evans is absolutely fantastic to work with. She is so responsive and extra helpful. She answers my questions swiftly and will look into things to clarify, resolve, or assist. Plus, she's incredibly kind in the process."
We responded:
"Hello! We are so grateful to have your business and are lucky to have an outstanding team member like Cindi! Thank you for sharing your experience with us! It is a pleasure to serve you."
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Tracy Jackson

June 11, 2024

5  out of  5
rating by Tracy Jackson
"They are just like the logo. Like a good neighbor State Farm is there. Very professional and patient. ❤️❤️"
We responded:
"Thank you for trusting us with your business and taking the time to share your experience! we always try to hold true to our core values!"
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Angela Garcia

May 22, 2024

5  out of  5
rating by Angela Garcia
"We will never leave this State Farm agency because of the service provided to us by Ela Caldwell. She is the epitome of what every agent should be like. We appreciate that she is proactive with us and that she also will shoot us straight on policies that we need and more importantly, what we don't need. We trust her immensely and think the absolute world of her! Thank you, Ela, for being the best and caring so much about us! We appreciate you!"
We responded:
"Angela, thank you so much for taking time out of your day to share your experience with us! We truly appreciate your business and are honored that you trust us with protecting you and your family. We truly want each person to have the exact coverage that the need. Insurance is not one size fits all and we are glad you allowed us to help tailor everything to your needs. We are lucky to have someone like Ela on our team!"
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kyle b

May 10, 2024

5  out of  5
rating by kyle b
"Turner did a great job helping me save about $70 a month compared to previous insurer."
We responded:
"Kyle, thank you for taking time to share your positive experience. We are so glad to hear we were able to save you money. We are glad to have you as a valued customer!"
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Nicholas Grizzell

May 4, 2024

5  out of  5
rating by Nicholas Grizzell
"The team over at Caroline Pistole's office are a step above the rest! I've had nothing but excellent experiences each time I've work with the SF team. In particular, Dana Lisowski provides unparalleled support throughout my claims process and she's always happy to help with any questions I might have. I highly recommend this team if you're looking for a new insurance provider!"
We responded:
"Thank you for sharing your positive experience with our office! Being readily available to answer any questions is something we know is important when you trust us with the protection of you and your loved ones. We appreciate your recommendation and hope that others looking for a new insurance provider will consider reaching out to us too! Thank you!"
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Dave Reynolds

April 26, 2024

5  out of  5
rating by Dave Reynolds
"Ela Caldwell has always been great to us. i recently had problems with my truck and ela took care of everything. she's a true asset to state farm. from dave tardelli"
We responded:
"Dave, thank you for taking the time to share your experience with us! We are truly fortunate to have someone as knowledgeable and experienced as Ela. We are sorry you had problems with your car but are grateful our team could be there to help! Thank you for being a valued customer!"
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Tish Householder

April 20, 2024

5  out of  5
rating by Tish Householder
"Great experience with Turner Hasty! He was able to get me a great quote for the coverage I need! Highly recommend!"
We responded:
"Thank you so much for letting us know about your experience with our team! We strive to understand your needs and give you the best coverage at the best price!"
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Joe Cooneye

January 23, 2024

5  out of  5
rating by Joe Cooneye
"I have been with State Farm for years. My agent is Caroline Pistole. I have always dealt with Mrs Ela Caldwell with all my policies. She is absolutely the best. I don't know what would without her help"
We responded:
"Thank you so much for sharing your experience. We greatly appreciate your business!"