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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Willie Veach

September 13, 2023

5  out of  5 rating by Willie Veach
"I have had all my insurance through state farm for several years. I love working with Ela caldwell. She has always been so friendly and helped me through all my questions. She's prompt every year to make sure everything is taken care of and I'm getting the best rate. I recommend her to everyone I know."

Hannah Seagle

September 12, 2023

5  out of  5 rating by Hannah Seagle
"I have loved working with this group. My agent, Ela is fantastic. She is very easy to work with and is extremely responsive and timely!"

Wendy Randolph

August 8, 2023

5  out of  5 rating by Wendy Randolph
"I recently changed our policies to Caroline Pistole’s office. Her team has been very professional, responsive and helpful with this transition, especially Keegan Miller and Natalie Joy Lloyd. Looking forward to working with them for all our insurance needs."

karls

August 8, 2023

5  out of  5 rating by karls
"I was able to quickly and painlessly obtain renters’ insurance with the help of Garrett Duncan. Very thankful for his help in the process! Highly recommend!"

owen phillips

August 3, 2023

5  out of  5 rating by owen phillips
"recently got a new car and was shopping around for insurance, keegan miller was extremely helpful, kind, and negotiable, helped me out getting a great insurance rate here , couldn’t have asked for better service."

Fernando Chavez

August 1, 2023

5  out of  5 rating by Fernando Chavez
"Excellent costumer service!!!! Garret reach me out about auto insurance offer and definitely very happy to have State Farm. He explain me everything in detail and now I am saving hundreds. Highly recommend this office for your insurances needs."

Summer Coble

July 31, 2023

5  out of  5 rating by Summer Coble
"My husband and I recently moved back to Tennessee and needed new car insurance. We called around and asked Garrett Duncan for a quote. He was very friendly and helpful when it came to finding new coverage that was even better than what we had. He even helped us find renters insurance! Highly recommend!"

Hudson Brown

July 31, 2023

5  out of  5 rating by Hudson Brown
"Garrett was very helpful with my renter's insurance and made it very easy on my end."

Colt McGrew

July 30, 2023

5  out of  5 rating by Colt McGrew
"This is more for the Agent Garrett Duncan. This man knows what he is doing and is great getting you what you need for the best price."

Tyler Weir

July 29, 2023

5  out of  5 rating by Tyler Weir
"I needed renters insurance for my apartment and Garrett was able to help me with it. He made the process quick and easy, and was able to answer all of my questions. Would recommend Garrett!"

Xander Hendrickson

July 28, 2023

5  out of  5 rating by Xander Hendrickson
"My apartment started requiring renters insurance from all tenants this year - sending me into a quick panic as I have no knowledge on this sort of stuff. I got connected with Garrett Duncan and he was able to put my mind at ease in our first conversation. He demonstrated great knowledge and was able to explain everything to me perfectly, and setting up the actual insurance was a breeze with him!"

Andy Johnson15

July 24, 2023

5  out of  5 rating by Andy Johnson15
"Garrett was very prompt and helpful. He was quick to answer our questions and was very friendly. Thank you, Garrett!"

Darrell Dodson

July 20, 2023

5  out of  5 rating by Darrell Dodson
"Great"

Billy C

July 19, 2023

5  out of  5 rating by Billy C
"Caroline and her entire team have been so incredibly helpful and insightful! I could not recommend them enough!!"

John garcia

July 19, 2023

5  out of  5 rating by John garcia
"Very close attention to detail and quite friendly!"

Alicia N.

July 15, 2023

5  out of  5 rating by Alicia N.
"I was hesitant about switching from my previous provider but Garrett was very helpful and answered all of my questions and provided me with options to get more coverage for less than what I previously had. I’m looking forward to a long lasting relationship with State Farm!"

Megan Minier

July 13, 2023

5  out of  5 rating by Megan Minier
"Super easy to work with. Garrett has been especially helpful with all of my questions. Every time I reach out, they are always very quick to respond."

Chris Alexander

July 10, 2023

4  out of  5 rating by Chris Alexander
"Garrett helped me reduce my auto insurance by $250 per month. My new policy just started so far everything is going well"

Cole Jordan

July 10, 2023

5  out of  5 rating by Cole Jordan
"Garrett helped me find the policy that worked for me! He is a great agent and represents State Farm well. He has a bright future ahead of him."

Wyatt LaPradd

July 10, 2023

5  out of  5 rating by Wyatt LaPradd
"Very satisfied with my call with Garrett today as I’m trying to look into new quotes with my move back to Tennessee. He was very helpful on breaking down the prices and types of coverage I could benefit from. I’m not super knowledgeable on insurance so was very grateful in the fact that he was patient with me and I never felt as if I was a bother."

Brandon Cecil

May 16, 2023

5  out of  5 rating by Brandon Cecil
"Garrett was very informative and professional when helping me look at a renters insurance policy. Great service and would recommend them."

Andrew Kareri

May 15, 2023

5  out of  5 rating by Andrew Kareri
"Garret Duncan is an amazing agent. He clearly explains all of the options, and is very knowledgeable in all aspects of insurance! If you don’t want a million calls when you’re looking for a quote, just speak to Garret!"

Jennifer Johnson

May 15, 2023

5  out of  5 rating by Jennifer Johnson
"I spoke with Garrett and he was very helpful and respectful! Great business and staff."

Jason E

May 6, 2023

5  out of  5 rating by Jason E
"Garret Duncan was knowledgeable, helpful, and inquisitive when he helped me switch to State Farm for my home, auto and valuables. He found a good balance of coverage and price to fit my needs and then was a good resource as I had follow-up questions about my policy."

Anna Berg

May 5, 2023

5  out of  5 rating by Anna Berg
"Garrett has been great to work with and is always willing to answer my question. Would recommend State Farm for home and auto insurance to all my friends and family."