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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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June 14, 2024

5  out of  5 rating by G G
"Cindi Evans is absolutely fantastic to work with. She is so responsive and extra helpful. She answers my questions swiftly and will look into things to clarify, resolve, or assist. Plus, she's incredibly kind in the process."
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Tracy Jackson

June 11, 2024

5  out of  5 rating by Tracy Jackson
"They are just like the logo. Like a good neighbor State Farm is there. Very professional and patient. ❤️❤️"
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Angela Garcia

May 22, 2024

5  out of  5 rating by Angela Garcia
"We will never leave this State Farm agency because of the service provided to us by Ela Caldwell. She is the epitome of what every agent should be like. We appreciate that she is proactive with us and that she also will shoot us straight on policies that we need and more importantly, what we don't need. We trust her immensely and think the absolute world of her! Thank you, Ela, for being the best and caring so much about us! We appreciate you!"
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kyle b

May 10, 2024

5  out of  5 rating by kyle b
"Turner did a great job helping me save about $70 a month compared to previous insurer."
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Nicholas Grizzell

May 4, 2024

5  out of  5 rating by Nicholas Grizzell
"The team over at Caroline Pistole's office are a step above the rest! I've had nothing but excellent experiences each time I've work with the SF team. In particular, Dana Lisowski provides unparalleled support throughout my claims process and she's always happy to help with any questions I might have. I highly recommend this team if you're looking for a new insurance provider!"
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Dave Reynolds

April 26, 2024

5  out of  5 rating by Dave Reynolds
"Ela Caldwell has always been great to us. i recently had problems with my truck and ela took care of everything. she's a true asset to state farm. from dave tardelli"
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Tish Householder

April 20, 2024

5  out of  5 rating by Tish Householder
"Great experience with Turner Hasty! He was able to get me a great quote for the coverage I need! Highly recommend!"
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Joe Cooneye

January 23, 2024

5  out of  5 rating by Joe Cooneye
"I have been with State Farm for years. My agent is Caroline Pistole. I have always dealt with Mrs Ela Caldwell with all my policies. She is absolutely the best. I don't know what would without her help"
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Italy DaVinci

January 18, 2024

5  out of  5 rating by Italy DaVinci
"I highly recommend this branch . Dean is the best insurance agent ever . He is extremely attentive, knowledgeable and always going beyond to help you out . He definitely treats you like family and listen to your needs not just trying to sell you products you don’t need . I highly recommend you guys reach out and ask for Dean . Once again he is the best at what he does and knows his stuff ."
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Joseph M

January 9, 2024

5  out of  5 rating by Joseph M
"I switched to State Farm for my Auto and Renters Insurance last year and had an excellent experience with Natalie! I received a quote quickly, and soon started saving money. I really appreciated the attention and solid customer service I received."
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Alyssa Kennedy

January 8, 2024

2  out of  5 rating by Alyssa Kennedy
"Called for a quote but they needed to call me back to get my information. They had me get a call from an agent who wasn't particularly nice. She was supposed to send me a quote but vaguely expressed being unable to do so then recommended I stay with my current insurer."
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Jennifer Nations

December 19, 2023

5  out of  5 rating by Jennifer Nations
"Cindi Evans is absolutely wonderful! When I have urgent questions she is prompt to respond and makes me feel that my questions are just as important to her as to me. She is incredibly knowledgeable and her clients best interest is always her top priority!"
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Darrell Finnen

December 4, 2023

5  out of  5 rating by Darrell Finnen
"It is a wonderful thing to have good friends in the world of insurance. To work with people who look out for our interest with the same effort as if were for their own. Ela Mae did a fantastic job looking for all the possible solutions to our home and car insurance needs. Ela Mae really knows the world of insurance and does a great job of matching our needs with the proper insurance. Thanks to Caroline, Ela Mae and her team."
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Mercer Gary

November 13, 2023

5  out of  5 rating by Mercer Gary
"Jake Randolph was so helpful! He explained my options to me and helped me figure out the best path. I’ll definitely be coming back because of him."
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David Mcgee

November 9, 2023

5  out of  5 rating by David Mcgee
"My "need to go to," for great service is Ela Caldwell with Caroline Pistole State Farm. She has faithfully taken care of all my insurance services and needs for more than 20 years. I would be lost otherwise. Thank you, Ela!!!"
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Diane F

November 3, 2023

5  out of  5 rating by Diane F
"We have been with State Farm for over 20 years! And, I wouldn’t trust any other company to insure my home, car, and personal property. They have fantastic customer support!!!"
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Stacey Guerrero

November 1, 2023

5  out of  5 rating by Stacey Guerrero
"I recently moved to Tennessee and was shopping around for new insurance. Jake was super helpful and made the process very easy for me. Definitely make sure to ask for him!"
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Sherry Dean

October 31, 2023

5  out of  5 rating by Sherry Dean
"Great customer service from this office! Ela has always expertly handled submitting a claim or just answering a simple insurance question with personalized service! Caroline Pistole's office is the best !"
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Lilian Angel

October 31, 2023

5  out of  5 rating by Lilian Angel
"I spoke to Jake who assisted me and saved me alot of money on my policy so I took advantage of it and couldn't be happier. I would definitely recommend him to anyone. Make sure to ask for Jake."
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Francisco Meza

October 31, 2023

5  out of  5 rating by Francisco Meza
"Jake was the greatest! He save me money and had the greatest attitude, he definitely went above and beyond to help me get the best rate possible. I will definitely be recommending him to family and friends."
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molly orr

October 27, 2023

5  out of  5 rating by molly orr
"I get to say I have Jake (Randolph) from State Farm as my agent! He was every bit as articulate, efficient, and helpful as the commercial Jake, AND he doubled my coverage for basically the same cost as my previous insurance provider. Highly recommend him as an agent!"
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October 24, 2023

5  out of  5 rating by Ethan
"Keegan was very helpful and informative!"
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mary beaulieu

October 20, 2023

5  out of  5 rating by mary beaulieu
"I was especially impressed by Jake’s professionalism and kindness."
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J Dant

October 20, 2023

5  out of  5 rating by J Dant
"Very easy and Helpful Thanks Keegan."
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crystal meza

October 20, 2023

5  out of  5 rating by crystal meza
"Such great service! Jake was so helpful and very knowledgeable when answering my many questions!"